Shipping policy
NEW ZEALAND SHIPPING
Orders within NZ will be shipped with Courier Post.
You will receive an email with a tracking number once your order has been processed is physically in the hands of CourierPost. You can track the status of your package on the NZPost tracking site.
STANDARD
- Orders under $40: $5.50
- Orders $40 and over: FREE
RURAL DELIVERY
- Orders under $40: $9.99
- Orders $40 and over: $4.50
AUSTRALIA SHIPPING
We use DHL shipping for Australia orders
REST OF THE WORLD
We use DHL for shipping internationally.
Bit Me is not responsible for customs fees. It is the customer's responsibility to research customs fees for their country and to pay any necessary fees that result from the shipment. Any package returned due to refusal will not be refunded.
Customs processing time can vary and may impact shipping times. Bit Me does not guarantee any international shipping times and will not refund shipping costs due to delivery time.